About Us
Mission
We sustain life by delivering high-quality water and exceptional service while investing in the health and vitality of the communities we serve.
Vision
Thriving communities, built on reliable water and world-class service — today and for generations to come.
Values
Do it right. We uphold the highest standards of integrity. We make the right choices, even when they’re hard, and foster a culture of transparency and accountability with straight talk.
Do it together. We believe in the power of partnership — because we’re stronger together. We respect each other’s expertise and collaborate with trust and teamwork to create better outcomes for all.
Do it with heart. We serve with compassion, positivity, and purpose. By actively listening, delivering solutions, and making a lasting impact, we strive to be a force for good in our communities and beyond.
At Connecticut Water, we're more than 200 local, dedicated and highly-trained employees who work 365 days a year to deliver high-quality water.
Connecticut Water is a public water utility regulated by the Connecticut Public Utilities Regulatory Authority (PURA). The company provides water service to more than 107,000 customers in 60 Connecticut towns and wastewater services to 3,000 customers in the town of Southbury, CT.
The towns served are Ashford, Avon, Beacon Falls, Bethany, Bolton, Brooklyn, Burlington, Canton, Chester, Clinton, Colchester, Columbia, Coventry, Deep River, Durham, East Granby, East Haddam, East Hampton, East Windsor, Ellington, Enfield, Essex, Farmington, Griswold, Guilford, Haddam, Hebron, Killingly, Killingworth, Lebanon, Madison, Manchester, Mansfield, Marlborough, Middlebury, Naugatuck, Old Lyme, Old Saybrook, Oxford, Plainfield, Plymouth, Portland, Prospect, Simsbury, Somers, South Windsor, Southbury, Stafford, Stonington, Suffield, Thomaston, Thompson, Tolland, Vernon, Voluntown, Waterbury, Westbrook, Willington, Windsor Locks and Woodstock.
Connecticut Water is a subsidiary of H2O America.
H2O America (Nasdaq: HTO) is a national investor-owned network of local water and wastewater utilities, united by one purpose: delivering clean, high-quality water to the communities we call home.
For H2O America, providing water is more than a responsibility—it’s a privilege. Every connection we serve helps sustain what matters most: public health, vibrant neighborhoods, and a reliable future.
Across approximately 407,000 water and wastewater service connections, we invest in critical infrastructure to strengthen water supply for generations to come. We stay actively engaged in our local communities while focusing on operational excellence and delivering sustainable, long-term value to our investors.
Water is local—and so are our roots. Through our four regional water utilities—Connecticut Water Company, Maine Water Company, San Jose Water Company, and Texas Water Company— we proudly serve more than 1.6 million people across the country. Together, we protect what’s precious.
For more information, please visit H2O-America.com.